Event Manager
Job Description:
The Event Manager is responsible for all aspects of operations and event management as related to contract fulfillment, event production, inventory management, relationship building, and maintenance of a “one point of contact” philosophy within their assigned accounts. The Event Manager must follow internal procedures, communicate and implement plans to ensure the Client, Attendee, Exhibitor, and Hotel Partner’s expectations are consistently exceeded. The Event Manager reports to a Senior Event Manager and Director of Event Management.
Job Responsibilities:
- Prepare and maintain budget preparation for each assigned event
- Accurately set up and oversee events in Passkey
- Manage event inventory
- Manage an active timeline for each assigned event by due date
- Act as liaison to client, hotel, and event attendees and exhibitors
- Internal and external event reporting
- Maintain service levels while adhering to set company standards
- Lead assigned event teams as needed
- Recommend new procedures and help implement changes and /or improvements
- Schedule and prepare for event’s on-site team, to include travel arrangements, hotel assignments, and all needed information for re-booking purposes
- Accurately post event billing on all events
- Assist in development of group campaigns and strategic marketing on behalf of the client
Job Requirements:
- Passkey experience recommended
- Hotel Contracting experience recommended
- Extreme attention to detail
- Excellent customer service skills
- Ability to work in cross-functional work environment
- Excellent verbal and written communications skills
- Above average time management skills and organizational skills
- Outstanding follow-up abilities
- Standard computer skills in Microsoft Office suite
- Able to work with minimal direction
- Outstanding ability to meet deadlines
- Travel is required